Job Title: Clinical Case Manager
Days Off: Saturday, Sunday
Pay Range: CM1 Scale: $39,016 - $43,077 (BA Equivalency, see "Education and Experience Requirements" below), CM2 Scale: $43,459 - $47,982 for MHP qualifying candidates
Shift Differential: N/A
Location: Interbay Place
Region: Downtown/Belltown
Shift: Office Day
Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)
Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
Support, Advocacy, Growth and Employment (SAGE) is DESC's comprehensive outpatient mental health program. SAGE intake specialists, case managers, psychiatrists and nurses assist adults with severe and persistent mental illness in their journey towards recovery. Long-term case management services are provided including help with obtaining and maintaining housing, improving clinical and social stability, and enriching their level of independence and self-sufficiency.
SAGE services are licensed under the Washington State Division of Behavioral Health and Recovery and are provided under contract with King County Mental Health, Chemical Abuse & Dependency Services Division. Services are provided within a Recovery model.
MAJOR DUTIES AND RESPONSIBILITIES:
Case Management:
- Participate as a member of a multi-disciplinary team providing on-going case management services to adults with severe and persistent mental illnesses.
- Provide outreach and engagement services to assigned clients, to initially engage clients and maintain working relationships.
- Conduct psychosocial assessments; develop goal planners with consumer participation; facilitate linkages to collaborative resources when appropriate.
- Assume primary responsibility for coordinating all aspects of consumers' support and goal planners. This includes: providing and/or coordinating the delivery of psychiatric treatment; substance abuse treatment; 24-hour support services; and performing acute case management to facilitate consumer access to food, clothing, housing, medical care, financial assistance and vocational training or employment.
- Advocate for consumers' access to community resources and services, ensuring that consumers' needs are met and rights maintained; consult and collaborate with community providers to ensure continuity of care.
- Participate in the planning, organizing and facilitating of group treatment services for consumers served by the mental health program.
- Travel locally to outreach consumers; make home visits and assist with home inspections.
- Provide crisis intervention and risk assessment; tolerate unusual or unpleasant behavior.
- Provide counseling, as qualified.
- Fulfill role of protective payee for some consumers on behalf of the agency, creating monthly budgets with consumers, distributing funds and assisting with purchases.
- Document services provided.
Other duties & responsibilities:
- Participate in psychiatric consultation, supervision, program meetings and in-service trainings; participate in clinical reviews and case conferences for consumers on caseload.
- Comply with the agency's clinical accountability policies and procedures; maintain current and complete clinical and administrative records; participate in quality assurance reviews when assigned.
- Comply with applicable program research and evaluation procedures.
- Other duties as assigned.