1. Log in to your account using your user email and password.
2. At the top of your account screen you will see a headline “Current Listing(s)”. Any active listings you have on Counseling Washington will be displayed in that section.
3. There are three buttons to the right of your active listing details saying “View”, “Edit”, “Cancel”. Select the “Edit” button.
4. Your screen will refresh with the information you originally entered when you created the listing. Simply go through the pages and make any changes to any information there.
5. Use the “Save/Next” button at the bottom of every screen of your information as you go through the pages.
6. When you are finished click the “I’m Done/Exit” button and you will be returned to your main account screen.
7. You are done, updates to your listing are automatically posted to the live site.

1. Log in to your account using your user email and password.
2. At the top of your account screen you will see a headline “Current Listing(s)”. Any active listings you have on Counseling Washington will be displayed in that section.
3. There are three buttons to the right of your active listing details saying “View”, “Edit”, “Cancel”. Select the “Edit” button.
4. You will be directed to the pages of information you originally created for your listing. There will also be navigation to the left side of your screen for the information pages. Click on the “Payment to CWa” link and your payment screen will display.
5. Please note: You must input all information on the payment screen again. The system shows you the last 4 numbers of the credit card presently attached to your listing, however we do not store that type of information therefore you must retype over the greyed-out text in all boxes before hitting the “I’m Done/Exit” button.
6. When you are finished click on the “I’m Done/Exit” button on the bottom of the payment screen.
7. You will see a receipt screen confirming the update. And you are done.

1. Log in to your account using your user email and password.
2. At the top of your account screen you will a headline “Current Listing(s)”. Any active listings you have on Counseling Washington will be displayed in that section.
3. You should see three buttons to the right of your listing details saying “View”, “Edit”, “Cancel”. Select the “Cancel” button.
4. The listing will move below the headline on your main account screen that says “Expired/Cancelled Listing(s)”. You are all good now.

Note: When a listing has moved to Expired/Cancelled, you can come back at any time and reactive the listing by clicking on the “Reactivate” button located to the right of the expired/cancelled listing.

1. Send us an email and attach the photo(s) you want included in your listing. We are happy to post them on your behalf. Email: lisap@counselingwashington.com.

Often photos that will not load are either too large or there is an issue with the file name. Regardless, in every case we have successfully added the images. So, feel free to send them to us.

1. Log in to your account using your user email and password. If you do not know this information you can contact us by telephone or email, or you can use the “Forgot Password” option directly below the login fields found here: www.counselingwashington.com/Log-In
2. Once you have logged in, scroll to the middle of your account screen.
3. You will see a headline that says “Expired/Cancelled Listing(s)” and just beneath will be any previous listings you have had with Counseling Washington.
4. To the right of any expired/cancelled listings is the “Reactivate Listing” button. Click “Reactivate Listing”.
5. You will be taken to your payment screen. Complete all field and clicks the “I’m Done/Exit” button on the bottom of the payment screen.
6. You will see a receipt for this transaction. And when you click OK on the receipt you will see that your listing shows under the “Current Listing(s)” section at the top of your account screen.
7. If you want to edit any information, please notice the “Edit” button to the right of the active listing. Clicking that button will take you to the pages of information you had used before.
8. Feel free to edit any information, use the “Save/Next” or “I’m Done/Exit” buttons at the bottom of each page as you go.
9. When you are finished, use the I’m Done/Exit button and you will be returned to your account screen.
10. Your listing information has been updated and automatically posted to the live site.